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Google Apps Overview and Support Manual

Friday, 08 February 2013 10:18 Administator

Click on headings below to watch the video tutorials:

Google Apps - Work in the Future

See how Google Apps helps you work with any team at
any time from any place with any device.

See what it's like to go Google

"Going Google" is a new way to talk, share, work and get
things done together using products like Gmail, Google
documents, and Google Drive.

Google Apps for Business Overview

An overview of the suite

Google Apps Chas Everitt Support Manual

click link below to download manual

icon Google Apps Chas Support Manual (526.74 kB)

Last Updated on Friday, 08 February 2013 10:32

OpenNetworks CRM Tutorials

Friday, 08 February 2013 10:08 Administator

Open Networks CRM (Customer Relationship Management)

Click on links below to watch the Video tutorials:

How to sign in as a Google Apps user + how to sign in as a plain CRM user

OpenNetworks CRM Tutorial: Contacts and Organisations
Add and create contacts/organisations in OpenNetworks CRM

Calls

How to create calls, search for calls, edit calls,
reassign calls to another user and call preferences.

Dealing with Duplicates in OpenNetworks CRM

Sending bulk SMS from the OpenNetworks CRM

Calendar and Meetings, how to add and edit.

Contact Synchronisation

How to sync contacts from Gmail to your CRM and how to send

contacts from the CRM to your smartphone-gmail

To watch more tutorial videos, search OutdoorNetworks on YouTube or click here

For help on CRM please contact:

Tori Bain - Outdoor Networks
011 317 4911
082 299 0334

Last Updated on Friday, 08 February 2013 10:58

GMAIL - Life after Outlook

Friday, 08 February 2013 09:55 Administator

Gmail Basics - how to compose, send and reply to emails

How to send and reply to emails in Gmail, understanding conversation view,
deleting or printing 1 message from a conversation, how to turn off
conversation view.

Click on the above heading to watch tutorial video.

How to Use Labels to Organize and Customize your Gmail

Unlike Outlook, which forces you to categorize your e-mail by folder,
Gmail allows you to apply multiple labels to a single e-mail.

This makes it easier to organize and find your e-mails.

Also, Gmail lets you customize your settings in many different ways.
For instance, you can make all of your past Gmail chats visible on your
sidebar.

Click on the header above - for a short video tutorial on using Labels
in Gmail.